Refund policy
Fast, Secure, and Art-Safe Shipping
Every order at Augustus Collection is handled with precision and care from the moment it’s placed.
All in-stock items are processed within 24 hours, ensuring your artwork ships promptly. Delivery typically arrives within 2–4 business days via trusted carriers such as UPS or FedEx Each piece is securely packaged to protect its quality and finish during transit.
Custom-Made Artwork
For custom commissions or made-to-order pieces, please allow up to 15 business days for production and delivery. Each custom item is individually crafted, finished, inspected, and carefully packaged to meet our highest standards of quality and presentation.
Returns & Store Credit
Your satisfaction is important to us. We accept returns within 30 days of delivery for eligible items.
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Returned items are subject to a 20% restocking fee
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Items must be returned in original condition and original packaging
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Shipping costs are non-refundable
Customers may choose to receive store credit instead of a refund. Store credit never expires and can be applied toward any future artwork or collectible—giving you the flexibility to find the perfect piece for your space.
Custom-made or commissioned items are final sale and cannot be returned unless they arrive damaged or defective.
Our Commitment
We are committed to delivering premium pop art with exceptional service. From the quality of our materials to the security of our packaging, every detail is thoughtfully considered to ensure a seamless experience—from checkout to delivery.
